Breaking Through
Leadership and Strategy Notes by Laura Huckabee-Jennings

January 5, 2011

Becoming the Business Person You Were Meant To Be – Part 10: Adopting Continuous Improvement

Filed under: Business Strategy,Career Development — Tags: , , , , , — Laura Huckabee-Jennings @ 1:42 pm

With all the support mechanisms we’ve reviewed over the past few months in place, you are well on your way to realizing your goals and achieving your personal vision, in line with your most dear values.

So what remains to define your journey to a more fulfilling life?  Simply making the changes needed to integrate this process into your life on an ongoing basis.  As your life changes and you achieve key elements of your vision, you may find that your vision begins to expand or change in ways that cause you to incorporate new goals.  As you gain skills and overcome obstacles to your success, you may find entirely new skills suddenly become relevant and perhaps even critical to achieving your goals.

How can you incorporate this change without losing your momentum?  Just as good manufacturing processes include an element of continuous improvement, or Kaizen, you can apply this same concept to your vision and your process of achieving it.  And just like running a business or organization of any kind, you want to plan on some regular reviews and opportunities to review what is going well, and what you might want to change.

What personal practices do you currently have in place?  How could you integrate some review of your personal goals and progress into those practices?  If you journal daily, how would you include some review of your plans into that?  If you review your finances quarterly, what would adding a review of other aspects of your business or life at that time add to your ability to plan for the future?  Are there other mindfulness or planning or visioning practices that would lend themselves well to reviewing your vision, goals and recommitting to them, or making appropriate changes to keep the inspiring and motivating to you?

With a vision, goals, strategies and plans that originate in your personal skills, talents, preferences and values, you will find yourself living a life of greater satisfaction, purpose and energy. This higher level of energy will allow you to achieve so much more than you thought possible in your chosen field, while leaving you abundant energy to share with others and inspire them to find their own source of energy, inspiration and fulfillment.

Want to learn more and get help becoming your truest self?  Learn more about my Mastermind Coaching Groups starting this month and come to the preview call:  http://transcendllc.biz/blog/business-growth-mastermind-group

October 29, 2010

Becoming the Business Person You Were Meant To Be – Part 7: Creating Accountability

In coaching relationships, one element of the relationship to which many clients ascribe great power is the accountability provide by the relationship.  The client makes a plan to take certain actions over the next week, and the coach will ask about those actions in the next session.  While there is no right or wrong for doing or not doing any action item, many clients feel that they have made a formal commitment to taking those actions, and will work much harder to complete them, just knowing that they will be reporting on them to their coach.

Even outside of coaching relationships, you can build an accountability partnership with people who share your goal.  If your team at work decided that you will all eliminate complaining, you can hold one another accountable and help each other notice when you spiral into a negative cycle.  Just knowing that one other person is going to be asking you about your progress can help you stay on track with your intended actions.

In an organization, there is no skill more important than “walking the talk”, or living by the principles that you publicly espouse.  If you have ever seen a management team say they “value diversity” and never change the gender/race/nationality of their own team, you know what I’m talking about.  Another great example in corporate America is companies who say “people are our greatest asset” and then allow poor people management skills to persist and even promote the individuals with the poorest people skills – because they bring in revenue results.  At what cost?

The cost for a management team not “walking the talk” is in losing credibility and trust.  This is often when the corporate mission begins to be seen as a “slogan of the week” to be hung on the wall and ignored, just like the last one was.

The cost to you as an individual in not “walking the talk” and honoring your commitments to yourself is that you begin to lose trust and faith in your own ability to follow through.  The impact of this is greatest on your confidence, your self-image and your faith that you can overcome obstacles.  An accountability relationship of some kind can help you stay on track, and also help you catch yourself quickly when you begin to fall short of your action plan, and make adjustments to the plan, or to your habits and thoughts to ultimately bring you success.

October 12, 2010

Stepping into Your Greatness

Filed under: Business Strategy,Career Development — Tags: , , , , , — Laura Huckabee-Jennings @ 10:04 am

Within each of us we carry the seed of our own greatness.  We nurture this as children, but soon learn to hide it from the light of day and fit into what we think society expects of us.  We build our internal beliefs and habitual thoughts about what we “should” do and “must” be, and in doing so, we protect ourselves from the thoughts and words of others, but also lock away our most precious gift to the world – ourselves.

As we mature, we even forget who we really are and begin to believe that the shell of beliefs and habits we have built is really “us”.   We make excuses for ourselves and others, thinking “well, that’s just the way I am”, instead of committing to live in our own true image.

An analogy I found that rings true to me relates to the weather (posted on Michael Neill’s Genius Catalyst blog):

  • If you are a victim of the weather, then sunshine is far preferable to rain.
  • If you are the weather, which weather you are most comfortable with will be a function of the weather you are most familiar with being.
  • If you are the sky, it really doesn’t matter what the weather is.  It will change according to the day and the season, and you will carry on, regardless.

When we are acting like someone we “should” be, we are pretending to be the victim of the weather, when we are actually the sky.  The first step is to understand that you are playing the victim, or at best the weather in your own life, with your mood and reactions driven by what is happening.  Step outside of that “should” perspective and know that you are the sky, and that the passing weather is an interesting experience to be observed and learned from, but no more defines you than a raincloud defines the sky.

From this bigger, more powerful perspective, what greatness inside yourself are you willing to reach out and commit to being?  When you make a commitment, great things begin to happen.  Step up and start creating your own success.

For one man, his commitment is to be TBOLITNFL (his story here).  Post your own commitment and step into your greatness.

Becoming the Business Person You Were Meant To Be – Part 6: Great Planning for Success

Behind every good strategy and every goal achieved, there was an action plan that brought it to life.

The strategy is not the end of the process, but the beginning of your journey toward your vision.  You have defined the vision, made it concrete with some goals that define what it will take for the vision to come to life, developed some strategies that you think will help you achieve your goals, and now you are ready for the plans.

Plans are the day to day activities that are how you will implement the strategy.  In some cases, it may be as simple as attending a meeting, or joining a group and putting it on your calendar.  In others, it may involve multiple steps in meeting with others to get feedback, breaking your strategy down into specific steps and tasks, and then making time to take those actions every day, week and month until you have built new habits, new ways of being and a new feeling about your life.

So if your goal is to bring in 10 new clients, for example, your strategy might be to increase your number of prospects in your target market.  Your plans might include joining a new group with lots of your target clients in it, attending more events where your target clients will be present, or speaking at those events.  It might include making sure you actually attend the meetings of the new group by blocking that time in your calendar, having a plan for talking to at least 5 new people at each meeting, or spending 30 minutes a week identifying events where your target will be present, or calling organizers to find speaking engagements.  When you break your strategy down into specific actions, plans for overcoming habits, time pressure and your own thoughts, you are creating a plan to implement.

Plans are at the most basic level, so if you find you planned to do something important in the morning and you just can’t get up, adjust your plan to do it at a time that feels more natural to you.  Plans are the level at which you “play” on a daily basis until you find a formula that works.  It is the most flexible, but that does not mean you don’t need to have a written plan and a commitment to work your plan.  Unless it’s written down and scheduled or made concrete for you in some other way, a plan becomes just another “nice idea” that you didn’t do anything about.  So, while your plans can be flexible and changed when they are not serving you well and moving you toward your goal, you have to take positive actions on your plan regularly.

What will your plan be for this month?  For this week?  For today?  How will you make sure you follow your plan?  When will you review your ability to follow the plan and make adjustments?

September 15, 2010

Becoming the Business Person You Were Meant to Be – Part 5: Developing Strategies

With SMART goals in hand, you are ready to build strategies around them.  This is just like developing business strategies in that you can look at your various strengths and build strategies that play to them.  If you know one of your key strengths from Strengths Finder is “Relator”, you work best through people.  So, you might find that you want to work on a goal through finding a group that share the goal and working with them. Or you are an extrovert, you might exercise more regularly if you were in a group doing the same (a class, a group training together for a race, etc.).

There are always multiple strategies for achieving any goal, and these can be as personal as the goals themselves.  If you want to reduce the amount of soda you drink, you might think about when you drink it now, what triggers you to drink it, and what alternatives you might create for yourself.  Not having it at home could help someone who primarily drink soda at home, but if you drink it mostly at work from the vending machine while on a break with colleagues, your strategy would probably be very different.

If you are trying to replace an old habit, whether it be interrupting others in conversation or asking multiple questions at once before you get answers, you will want to find new behaviors to replace them with.  You might work on shutting off the internal dialogue that has you preparing what you want to say by listening to the other person and building a mental image of what they are saying and taking a breath in the silence before you say anything.  You might have a mantra before you speak of “one question”… and practice not speaking until you had the question you really wanted to ask.

A strategy is simply a decision about how to use resources to solve a problem.  It is a choice about what you will do and what you will not do in order to achieve a goal.  When you have given a strategy a good chance to succeed and find it ineffective, it’s time to come up with a new strategy.  Remember, experimenting is how we learn.  Failures are opportunities to examine what happened with a critical eye and design a new solution that may work better.

What strategies will you come up with to reach your goals?  How can you learn about strategies that have worked for others and might be useful to you?  How will you leverage your innate strengths and values to make your strategies right for you?

August 12, 2010

Becoming the Business Person You Were Meant to Be – Part 4: Setting Great Goals

Filed under: Business Strategy,Career Development — Tags: , , , , , , — Laura Huckabee-Jennings @ 11:30 am

Now that you have a vision of where you are going, it is important to set goals that move you in the direction of your vision. I like to make sure they are SMART goals. You may have heard this acronym before, but it stands for: Specific, Measurable, Achievable, Realistic and Time-Bound.

If your goal is to have a healthy body, for example, you might set a goal of losing 20 pounds by October 31st, 2010, or you might set a goal of reducing your soda consumption to no more than 8 oz per day by September 1st, or any other goal that helps you reach your definition of “a healthy body”. The exact goals you set will be very specific to you, and there is no “right” or “wrong” goal, just like there isn’t a “right” vision.

In a business context, your goal might be to improve effectiveness of your meetings, and the SMART goal could be something like: Have a clear agenda for each meeting 24 hours ahead of time and end each meeting on time and with a clear set of action items assigned to specific individuals with deadlines. Or: Have only one key issue per meeting, and keep meetings to under 1 hour. Or: Have meetings only when there is a need for discussion and decision-making or quick touch-base meetings, not just to “share” information better presented in writing. All of these are possible goals. The point is to make it specific to your image of what the goal looks like.

To start with, you need to get specific about what things would have to be present for you to feel you have attained your vision. If your vision is to have a healthy body, what does that mean to you? Is it about weight, body fat percentage, how fast you walk a mile, ability to touch your toes, how much you can bench press, how often you exercise, the kinds of foods you nourish yourself with, the measure of cholesterol or other blood chemicals? If your vision is to have effective meetings, what does that mean? Is it about wasting less time, enjoying meetings more, having fewer meetings, building accountability, increasing focus, or just about making clearer decisions in meetings? All of these are possible, and many many more. Sometimes it helps to close your eyes and place yourself in your vision and imagine how you will feel there, and what will have changed for you to feel this way.

Now that you have visualized it, what specific goals did you attain to feel that way? And how can you begin moving in that direction? If you have a specific business-related goal, what are some first steps you could take to work toward your vision?

While setting goals, it is important to remember to set Realistic goals (remember the “R” in SMART?). Too often, we set goals that are very ambitious, but perhaps too ambitious and when we are unable to achieve them as quickly as we planned, we feel that we have failed.

In order to avoid this feeling of failure, but still stretch yourself to push a little further than is “easy”, it is best to set yourself a series of smaller goals for the coming week or month. To stick with our health example, a set of first steps might be to have a physical, stop drinking sugary drinks, and start walking 30 minutes every day. While this might be possible, it might be challenging, so you might set a “minimum acceptable” goal of getting the physical, and walking at least twice a week for 30 minutes, and eliminating sugary drinks during the week. Finally, you might set a target somewhere between this minimum and your ideal, and aim for that. At least if you achieve the minimum, you will feel that you have made meaningful progress, and you may be able to do even more than that in the process.

For our business meeting example, you might start with small steps such as making a list of all the types of meetings you currently have, and identifying the purpose each is serving, and outlining which ones could be eliminated, which ones need to be improved, and what might need to be added. Your “minimum acceptable” goal might be to just have the list of current meetings and their purpose. And the target could be somewhere in between where you have the list of meetings and their purpose, and you identify which ones most need improvement. Again, you will at least be able to make the list, and feel you are “on the path” to making improvements, but also feel like there is some challenge in reaching for the middle and ideal targets.

If your goals are long-term, such a 1-2 year or more away, be sure to set up some interim goals. In most cases, it is hard to set a goal of getting a big promotion, getting married, changing your corporate culture or other multi-step challenges and achieve it in a couple of months, so break your goal up into shorter-term milestones that you can aim for and feel the satisfaction of making progress before you achieve ultimate success.

Now that you have established your goals, write them down. Track them. Review them at least weekly and see how you are progressing. If you find that you are slipping, think about what specifically happens in the moment you slip up, and how you might change your thoughts and emotions to break through the next potential slip and move forward.

More next time on developing strategies around each goal.

July 6, 2010

Becoming the Person You Were Meant To Be – part 3: Establish Your Personal Vision

The next step in this journey to greater success and fulfillment is establishing your personal vision.  A personal vision is grounded in the present and includes every significant aspect of your life, who you are, and what you desire in your life.

A great place to begin this is to start with a deep understanding of your own natural talents, abilities and preferences.  There are several tools to do this, but one I really like is called Strengths Finder 2.0, and it will give you a clear idea of your top 5 strengths and the kinds of activities you will undertake with mastery.  Building a vision that plays to your strengths will drive greater enjoyment and fulfillment.  Anytime that you are working against your strengths, you will find it feels like really hard work.   Your innate talents do not change with training, experience or education, but are intrinsic characteristics of who you are.  Knowing what your talents are is vital to creating a robust and meaningful personal vision.

The other elements your personal vision needs to incorporate are:

  • Your Skills and Experience: what expertise, knowledge and wisdom have you gained in your life?  What specific skills have you acquired?  Which ones do you want to continue to use?
  • Your Interests and Passions:  What gives you energy and ignites your passions?  What needs in the world are you compelled to meet?  What activities or causes create “flow” or a state where you lose track of time?
  • Your Communication and Interpersonal Style: how do you prefer to interact with people?  Are you introverted or extroverted?  Do you prefer to deal with data or feelings?  Are you future-oriented in your interactions or more grounded in the here and now?  MBTI, DISC, MAPP and other assessments can help you define this if you don’t already know.
  • Your Values:  What are the values that drive you?  Can you name your top five?  Some you might consider:  hard work, spirituality/closeness to God, honesty, fairness, adventure, fun, accomplishment, service to others, family, wealth, mastery, unity, questioning, organization, acceptance, faith, exploration, healing, appreciation, respect… etc.  Taking the time to identify your most important values is worth the effort in making sure your vision honors those values.  (See #2!)
  • Your Goals: What you want to accomplish in life, how you see the purpose of your journey and where it is headed.
  • Your personal history: what messages have you incorporated from your childhood and early development?  What did your family, teachers and other mentors tell you about your role in life and what you might accomplish?  How do you wish to keep these messages or free yourself from them?
  • Your stage in life:  Where you are in your life will determine what you will include in your vision.  Be clear about how this stage of your life is unfolding and what decisions are facing you and how your vision can address this.

Start by just writing what feels right at the moment, and then revisit it and edit frequently until you have a vision statement that inspires you to take action to realize that vision, and begin living like it has already happened.

You will want to post your vision statement in a place where you will see it daily, and make time to read through it at least once a week.  If it starts to feel stale, or your vision of the future begins to shift, just rewrite it.  It’s yours, and it needs to serve to inspire you, so change it until it does that for you.  You may even want to include images that help you feel the joy in your vision, inspiring quotes, or record it with music that uplifts and inspires you.

May 20, 2010

Becoming the Person You Were Meant To Be – part 2: Defining Your Values

Filed under: Career Development,Life Choices — Tags: , , , — Laura Huckabee-Jennings @ 9:03 am

The root of finding fulfillment and being true to yourself is understanding your own personal values at a deep and fundamental level.  When you honor your values, you find satisfaction in what you are doing and feel at peace.  On the contrary, when your values are violated, you may feel angry or deeply frustrated.

How can you discover your values?  One way is to look at  list of values and try to select those that speak to you, and then keep shortening the list until you are down to the most important 5 and prioritizing those.  You can also look at moments in your life when you felt most fulfilled, satisfied and full of purpose and ask yourself which values were being honored.  Conversely, when you think of times you were angry, you can ask yourself which values were being violated.

I noticed this myself when I found myself getting angry over trying to change an airline ticket to go home about 12 hours earlier than planned, and being asked to pay more than 3x what the original ticket had cost for the pleasure of doing so.  When I looked closely at my reaction I realized that I have a strong value around fairness, and this situation just felt inherently unfair, and that was the basis for my anger.

Keep a list of your values and once you have the top five, try sorting them in order of importance.  Which one must you honor above all others?  Which one would keep you from being happy were it violated?  Once you have a top value, which one would come next?  And so forth.

These Values help you quickly assess opportunities, people, projects and environments which will serve you and those which will conflict with your core values.  Here’s one list of possible values, but you may find others fit more closely for you – feel free to add your own words and explore what feels right for you.

Abundance Acceptance Accomplishment Accuracy
Achievement Adaptability Adventure Affection
Affluence Aggressiveness Agility Alertness
Altruism Ambition Appreciation Assertiveness
Attentiveness Attractiveness Audacity Awareness
Balance Beauty Belonging Benevolence
Boldness Bravery Brilliance Calmness
Candor Capability Celebrity Certainty
Challenge Charity Charm Chastity
Cheerfulness Clarity Cleanliness Comfort
Commitment Compassion Confidence Conformity
Connection Consciousness Consistency Contribution
Control Coolness Cooperation Courtesy
Creativity Credibility Curiosity Decisiveness
Deference Dependability Depth Determination
Devoutness Dignity Diligence Discipline
Discovery Discretion Diversity Dominance
Duty Economy Education Effectiveness
Efficiency Elegance Empathy Endurance
Energy Enthusiasm Excellence Expertise
Exploration Fairness Faith Family
Fearlessness Fidelity Financial independence Firmness
Fitness Flexibility Flow Focus
Freedom Friendliness Frugality Generosity
Giving Grace Gratitude Growth
Harmony Health Holiness Honesty
Honor Humility Humor Imagination
Impact Impartiality Independence Industry
Insightfulness Integrity Intelligence Intensity
Intimacy Intuition Joy Justice
Kindness Knowledge Leadership Learning
Liberty Logic Love Loyalty
Making a difference Mastery Maturity Meekness
Mellowness Mindfulness Modesty Neatness
Obedience Open-mindedness Optimism Organization
Originality Passion Peace Perceptiveness
Perfection Perseverance Philanthropy Piety
Playfulness Poise Popularity Power
Pragmatism Preparedness Privacy Professionalism
Prosperity Punctuality Purity Realism
Reason Recognition Recreation Relaxation
Reliability Resilience Resourcefulness Respect
Reverence Rigor Sacredness Sacrifice
Security Self-control Selflessness Self-reliance
Sensitivity Sensuality Serenity Service
Sexuality Silliness Simplicity Sincerity
Skillfulness Solidarity Spirituality Spontaneity
Strength Structure Success Support
Sympathy Teamwork Temperance Traditionalism
Tranquility Trust Truth Understanding
Unflappability Utility Variety Virtue
Vision Vitality Wealth Winning
Wisdom Wonder Zeal

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